Key Takeaways and Learning Opportunities Include:


How to achieve effective Care, Collaboration and Communication in the Patient’s Journey


Strategies to Engage Leadership and Clinical Teams in Resolution and Recovery


Complaints Management for Marginalized Patient/Client/Resident Groups


Collection Tools and Analysis for Quality Improvements and Benchmarking

Who will you meet?

  •  Regional Director Patient Care/ Client Relations
  •  Director/ Manager of Patient Relations
  •  Patient Care Quality Officer
  •  Patient Concerns Consultant
  •  Chief Nursing Executive/ Nurse Unit Manager
  •  Chief Medical Officer/ Medical Director
  •  Administrators & Healthcare Executives

Featured Speakers

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Media Partners