March 30 - April 01, 2016
Thompson Toronto, Toronto, ON

Lisa Pretty

Director of Communications
College of Physiotherapists of Ontario
Lisa Pretty is the Director of Communications at the College of Physiotherapists of Ontario. She has worked in writing, editing and communications for more than 20 years. 

09:50 PANEL: 3 C’s of Healthcare – Caring, Collaboration, Communication

Learning Objectives:
  • Discover ways to increase effective physician and physician leader engagement in the patient relations process
  • How to mentor Emergency staff on how to take the time to listen and address patient and family concerns as they occur in a busy ER
  • How to start a Citizen’s Advisory Group

Check out the incredible speaker line-up to see who will be joining Lisa.

Download The Latest Agenda