March 30 - April 01, 2016
Thompson Toronto, Toronto, ON

Edward Park BSW, MHA

Manager, Client Relations and Risk Management
Vancouver Coastal Health
Edward Park studied social work and health administration at UBC, Vancouver, and joined Canadian Forces shortly after. Currently, Edward worked as a Social Work Case Manager for the Vancouver Coastal Health Authority earlier on his career and is now a Manager of Client Relations and Risk Management for VCH. Edward is responsible and accountable for providing leadership in the management of clinical and operational risk concerning patient care quality complaints and statutory compliance. 

15:50 PANEL DISCUSSION: Complaints Management for Marginalized Groups

Learning Objectives:
  • Discover ways to overcome bias and stigma
  • Learn about initiatives that break through the communication barriers
  • Identify core values that determine commitment to quality health care and services
  • How an organization works together with facility Licensing Officers in complaint resolution

Check out the incredible speaker line-up to see who will be joining Edward.

Download The Latest Agenda