March 30 - April 01, 2016
Thompson Toronto, Toronto, ON

Edward Park BSW, MHA

Manager, Client Relations and Risk Management
Vancouver Coastal Health

15:50 PANEL DISCUSSION: Complaints Management for Marginalized Groups

Learning Objectives:
  • Discover ways to overcome bias and stigma
  • Learn about initiatives that break through the communication barriers
  • Identify core values that determine commitment to quality health care and services
  • How an organization works together with facility Licensing Officers in complaint resolution

Check out the incredible speaker line-up to see who will be joining Edward.

Download The Latest Agenda