Interviews

Emotion & Silence, and Other Skills for Excellence in Patient Disclosure Practices

Emotion & Silence, and Other Skills for Excellence in Patient Disclosure Practices

We interviewed summit speaker Deborah Prowse, Q.C. Health Advocate, Interim Seniors’ Advocate, Alberta Health Advocates, about understanding patients’ and providers’ perspectives when things go wrong, developing mediation micro skills, the financial causes & effects of disclosure, and more!

To download the full interview, download the form! To request it via email, contact info@ghpnetwork.com.
How to Leverage Leaders and Peers to Benefit Patients in Ontario

How to Leverage Leaders and Peers to Benefit Patients in Ontario

Speaker Michael Levitt, Executive Director at the Humber River Family Health Team, and Board Director at Mississauga-Halton CCAC, discusses retaining patient-centricity at all times, engaging leadership and clinical teams in resolution & recovery, managing complaints for marginalized patient/client/resident groups, and more in this pre-summit interview.

To view the full interview download the form. To request the piece contact info@ghpnetwork.com or call 1-800-882-8684.